The right to return
You have the right to return your purchase without giving any reason within 14 days.
During this period you can do with the productwhat is reasonably necessary to evaluate the product. It is allowed to try as you would be allowed in a physical store. You can remove the product from the package unless the package contains a seal.
The return period will expire 14 days after the day you received the product.
To make use of your right to return we invite you to e-mail us via firstname.lastname@example.org
We ask you to return the product in the original packaging as far as possible.
In case of a return you will receive the payment of your purchase, not including delivery costs for initial shipment, as soon as possible and within 30 days after you have selected to use the right of return.
You bear the costs and risks for the return shipment and have the responsibility to safely return the purchased.
Exclusion of right to return
The right to return is excluded for:
Products that are made to your specification, such as jewelry or other products that are custom made.